Your rent is due fortnightly in advance on the first Monday of each rent fortnight. Rent and other charges for your home are payable for 48 weeks out of each year.
We will send you a rent statement twice a year to show you how much rent we have charged you and how much you have paid.
Listed below are ways to pay your rent.
Direct Debit
If you have a bank account, direct debit is a simple and easy way to pay your rent. Once you have completed a form to say that you would like to pay by direct debit and sent it back to us, you need do no more
Your annual rent will be split into 12 equal monthly payments. You can arrange for the payments to be taken from your account on the 5th or 20th of each month and you can decide whether to pay monthly or fortnightly in advance.
If you would like to pay by direct debit, please call our Finance department on 0800 316 8839
AllPay cards
AllPay payment cards can be used in Post Offices and Pay Points or Pay Zones that can be found in most convenience stores, supermarkets and petrol stations. You simply take your card with your payment and hand them to the cashier.
If you wish to apply for an AllPay card, please contact us on 0800 316 8839 and ask for the Rent or Finance departments.
If you have a debit card you can also use your AllPay card to make a payment over the telephone - simply phone 0844 243 6040 which is an automated line, or 0844 243 2953 which will link you to an operator.
You can also use your AllPay card to make a payment online if you have a debit card. Simply log on to the website www.allpayments.net
